Value-added Services

We offer you services beyond just consulting and sales, as we at HCD Consulting believe in accompanying you throughout the entire life-cycle of your IT infrastructure. In addition to our rollout & rollback services, global shipping options and service level options, we offer a range of services which can make your life much easier.

Our value-added services will help you when setting up your equipment, during its operation and if any faults arise, enabling you to save precious time and money. Setting up new locations or migration to new hardware can be performed more quickly and with fewer IT staff, because the hardware arrives ready-to-use at your premises. But our services will also help you if a fault should occur. If your hardware lets you down and you need a quick replacement, we will send you the right hardware immediately – correctly equipped, with the right firmware and configuration installed. We would be happy to advise you about a service plan tailored to your company.

Reduce the effort required on your part to a minimum – and save your money and your nerves – by getting the most out of the value-added services offered by HCD Consulting GmbH.

Paul Pietsch Rund

Questions? Just ask!

I am Paul Pietsch from the HCD sales team. I will be happy to advise you or assist you with any questions. You can phone me on +49 89 215 36 92-0 or reach me using our contact form. 

Contact us
Paul Pietsch Rund

Questions?Just ask!

I am Paul Pietsch from the HCD sales team. I will be happy to advise you or assist you with any questions. You can phone me on +49 89 215 36 92-0 or reach me using our contact form.

Contact us
Sparelager

Spares Storage

At your request, we will keep a stock of spares of the hardware you have ordered from us. This has the advantage that we can always guarantee delivery if you wish to extend your system, or if your hardware should fail.

To be ready for emergencies, it is worth considering pre-installing software and to think about what peripheral equipment you might need. This means the hardware arrives ready to use, and the downtime is minimised. The spares storage service can also be combined with a service contract.

Updates Betankung

Updates & Installations

We will install the software you request on the hardware you purchase from us. This includes updating the firmware to the version you desire, and installing the appropriate configurations. This means you can start using the hardware you ordered straightaway, saving valuable time and staff costs.

Bestückung

Additional Equipment

To enable you to start using your desired IT hardware as soon as possible, it is important to equip it with the correct cables, modules and antennas. We can help you choose the best equipment for your requirements and we’ll organise it via our warehouse so that you don’t need to give it another thought.

What’s more, we will take care that you only receive the cables you actually need. So, for example, superfluous American power cables will become a thing of the past. Not only does this save you tiresome work, but also helps protect the environment.

Labelling

Labelling Service

Leave it to us to attach the appropriate labels to your hardware. We will label your hardware according to your specifications with inventory numbers and other information. The central issuing of inventory numbers can help ensure your inventory is consistent over multiple locations.

Value Added Service

Spares Storage

At your request, we will keep a stock of spares of the hardware you have ordered from us. This has the advantage that we can always guarantee delivery if you wish to extend your system, or if your hardware should fail.

To be ready for emergencies, it is worth considering pre-installing software and to think about what peripheral equipment you might need. This means the hardware arrives ready to use, and the downtime is minimised. The spares storage service can also be combined with a service contract.

Value added

Updates & Installations

We will install the software you request on the hardware you purchase from us. This includes updating the firmware to the version you desire, and installing the appropriate configurations. This means you can start using the hardware you ordered straightaway, saving valuable time and staff costs.

Bestückung

Additional Equipment

To enable you to start using your desired IT hardware as soon as possible, it is important to equip it with the correct cables, modules and antennas. We can help you choose the best equipment for your requirements and we’ll organise it via our warehouse so that you don’t need to give it another thought.

What’s more, we will take care that you only receive the cables you actually need. So, for example, superfluous American power cables will become a thing of the past. Not only does this save you tiresome work, but also helps protect the environment.

Labelling Service

Labelling Service

Leave it to us to attach the appropriate labels to your hardware. We will label your hardware according to your specifications with inventory numbers and other information. The central issuing of inventory numbers can help ensure your inventory is consistent over multiple locations.